Privacy Policy
Effective Date: 17/05/25
Contact: support [at] guestreel.com
Guestreel is committed to protecting your privacy. This policy explains how we handle personal and event-related data when you use our Service.
1. What We Collect
- Organiser data: name, email address, payment details;
- Guest media: photos, videos, upload metadata (time, IP);
- Technical logs: browser, OS, IP address, activity timestamps;
- Support communications.
We do not require guests to register to upload content.
2. How We Use Data
We use data to:
- Operate and improve the platform;
- Enable uploads/downloads;
- Monitor for abuse;
- Communicate with users;
- Comply with legal obligations.
3. Data Sharing
We do not sell or rent your personal data. We may share limited data with trusted third-party providers for:
- Payment processing;
- Cloud storage;
- Error detection;
- Legal compliance.
4. GDPR & User Rights
If you are based in the UK or EU, you have rights under GDPR:
- Access your data;
- Request deletion;
- Rectify incorrect information;
- Object to processing;
- Request data portability.
Email support [at] guestreel.com for assistance.
5. Data Retention & Deletion
- Event data is retained as long as needed to provide the Service;
- We may delete content after an event ends, or if the account is closed or terminated;
- We may retain backups for a limited time after deletion.
6. Security
We use encryption, limited access, and secure storage. However, no online service is 100% secure. You upload and download content at your own risk.
