Refund Policy

Effective Date: 17/05/25
Contact: support@guestreel.com

GuestReel is a digital platform. By purchasing access, you agree to the following terms:

1. No Refunds

• All purchases are final.

• No refunds for unused services or change of mind.

2. Service Issues

If a technical failure prevents proper use of the Service, contact us within 3 days. We will:

• Investigate the issue;

• Offer a refund or credit only at our discretion.

3. Chargebacks

If a chargeback is initiated:

• Your account and all media will be immediately deleted;

• No data will be recoverable;

• We will not reinstate access.

Email support@guestreel.com before raising a dispute, we will always try to help.